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News

March 2012

Contract extension with Morrisons Supermarkets plc

Brulines Group plc (AIM:BRU), the leading provider of real time monitoring systems and data management services for the leisure and forecourt solutions sectors, is pleased to announce that its Brulines Fuel Solutions (“BFS”) subsidiary has secured a five year contract extension with Morrisons Supermarkets plc (FTSE100:MRW) (“Morrisons”) to provide Facilities and Compliance Management solutions for their estate of over 300 petrol forecourts and 12 distribution centre fuel depots.

Morrisons has been using BFS solutions since 2006, and the BFS forecourt-trained call handling team now process more than 3,000 maintenance related calls for the supermarket group every month, each of which is captured through a sophisticated web-based system which dramatically reduces repair times and costs, while also ensuring delivery of demanding Service Level Agreements (SLAs) and customer satisfaction. All proactive and periodic maintenance and legal inspection work is managed through the same system.

This deal will also see the rollout of the new BFS “E-Site Register” at every Morrison’s petrol forecourt. This provides Morrisons’ forecourt managers with a web-based dashboard providing visibility of the status of all current, historical and planned maintenance issues on their site, as well as access to all asset information and legal and compliance documentation.

BFS will also provide all electrical testing and repair services across the Morrisons forecourt estate through their significant and growing national forecourt engineering team.

Mark Todd, Director of Petrol at Morrisons, said: “Morrisons is committed to operating its filling stations to the highest standard and the BFS Facilities and Compliance Management solutions are now very much part of our pursuit of excellence in forecourt operations. Full availability is a fundamental element of the Morrisons offer, both in-store and on our petrol forecourts, and the BFS FM system ensures we have full transparency of performance from all of our service providers and consequently our forecourt assets are able to achieve maximum utilisation and contribution to profit.”

James Dickson, CEO of Brulines, said: "The Board is pleased to have secured this significant contract extension with an established and successful company such as Morrisons.  Facilities and Compliance Management solutions are at the heart of our End-to-End Fuel Management offering and this long-term commitment by Morrisons demonstrates the considerable value that Brulines’ solutions can deliver.”

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